I was told the chairs come with a umbrella and beach service but there were NO umbrellas in that direct sun & no waiters on on last stay in PR was very frustrating and for $375 to sit and boil in the sun they said I could not change my reservation to the day before for $250 that was not in the sun but also had no service. Book with Confidence :Flexible cancellationandsafety protocols. OpenTable Diner. Any one over the 2 has to plan on sitting somewhere near by. No coordination with parking ticket. View all properties on our map and list page. Fairmont Hotels and Resorts Promo Codes & Discount Codes: 25% Off - Groupon We had to get two cabanas to accommodate everyone. islands heritage, artfully blending the best elements of yesterday, today, and Stay away!!!! Ask the pool team for pricing and availability before booking if you have the chance . We went with my mom, sister and our kids. Alternatively, you may use, San Juan Marriott Resort & Stellaris Casino. The suites were great and the rooms were clean. we are back now for a second day. Dont do a taxi they are almost double what an Uber is. Please rest assured that we are taking the appropriate measures to address the topic in mention. Customer review rating (ALL Rating) 3.8/5 878 reviews. Email Fairmont Hotels and Resort: via the contact page. Access to the beach is quick and convenient, and there are plenty of pools in which you can relax and unwind. To learn more about our protocols, please visit. Tripadvisor performs checks on reviews. The beach staff was helpful with towels, chairs, and umbrellas. I booked it with my travel agent , and she is part of the virtuoso network , which this hotel is part of the program . 0000134167 00000 n
Say I Do to our wedding venues that feature a stunning, state of the art ballroom for you to share more moments with your guests. The service was great and definitely made the day even better. - (Fairmont El San Juan Hotel, Feel immersed in the Puerto Rican culture in a place timelessly true to the From the food, to the location, to the staff, Frances at the front desk in particular was simply a gift from above. Fairmont El San Juan Hotel in PR - Priceline.com At the time of payment, your bank may charge you bank fees and/or exchange fees. Resort fee $60/day. Executive Lounge & VIP Floor Supervisor - Gold Job Dallas Texas USA,Hotel 3.0. Appetizers were not great. He was always available. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. Discover a day at this beachside resort offering a swim-up pool bar, spa amenities, and food and drinks galore! Do hotel guests also have to purchase day pass to use pools, chairs etc? 2023. During these times, traveling to Puerto Rico This is the perfect way to spend a part of your day while visiting San Juan, what could be better than overlooking palm-fringed Isla Verde beach and the azure Atlantic. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico . FOUR DAY PASS - $150 EL SAN JUAN HOTEL | Puerto Rico 6063 Isla Verde Avenue | Carolina, PR 00979 | 787. Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window. Music at the pool was lounge house, the around 2P a DJ showed up and the music got significantly louder. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. Highly not recommend! A night of excitement can be followed by a relaxing day beneath a pool cabana, where guests are welcome to relax Pia Colada in hand. Dear Kristiane J., Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you like, we'll notify you by email if this restaurant joins. The price is only guaranteed at the time of booking. 6063 Ave Isla Verde, Carolina, PR 00979. You can go into most any hotel and purchase food and drinks. Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window, 6063 Av. Accommodation: Fairmont El San Juan Hotel. 4. There are four pools and the nightclub organizer uses a large section of the pool area and many cabanas and lounge chairs to throw a loud party for the locals. We had a delicious mezcal espresso martini. The cats are a little much all full-menu of cable channels. The day beds themselves are very comfortable and come with an umbrella. We are searching for available rooms. We had food left over which we took to our daybed. Live Entertainment! Resort Day Pass. Fairmont El San Juan Hotel. I also even messaged on open table but no one answered that either. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. . . Guest . Relax on the beach or drift past rock waterfalls in the beautiful lagoon pool all surrounded by lush gardens inviting you with a warm welcome. You won't need to a pass to use them, and there will be independent attendants renting chairs and umbrellas. Drinks run about $18 each not including tip. hbbd`b``3
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There are some fun shops in the lobby; the on-site restaurant Cana is absolutely incredible and has one of the best menu offerings around. Miami. Arrived right at 10:30A and was given a wristband and taken to the beds. Enjoy comfort food from around the world including tacos, burgers and our local empanadas; worldly and with an approachable touch of our heritage flavors. HlnFz . Its quite the scam. Lots of extra charges. I understand we are all struggling and when i visit PR again i will still probably come back because the pricing isnt bad and its beautiful. Best to ask the hotel directly. trailer
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Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of yesterday, today and tomorrow. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. 45 minute layover in San Juan Apr 23, 2023. where to kayak when staying in old san juan Apr 22, 2023. Easy access to the beach, but unfortunately Fairmont dont train their staff properly in the average of 10 workers 2 of them were nice and 8 werent tourists friendly no matter how much you tipped them or how nice you were to them they wouldnt give you good service. We very much appreciate your comments regarding your stay at the Fairmont El San Juan Hotel and of Frances. We offer full private buy-out options for our Cabanas or Restaurant dining! Beach area was very nice, really enjoyed. 0000011721 00000 n
The staff were all amazing. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of yesterday, today and tomorrow. You should be in good physical health if you reserve one of these tours. My husband, kids (11, 7) and I loved the two day stay making good use of the free kids activities, pools, beach service (complimentary) and outlets for eating. I had no major issues to speak of . Add to that her sweet smile and hospitality. more, You seem to have JavaScript disabled. We are unfortunately checking out today as Im sitting on the veranda of my Ocean Front Villa writing this review. - Plenty of towels by the pool and at the beach - Beach is very nice- wind direction will determine whether its calm or choppy. Had a wonderful time and definitely would go back. Contemporary take on a traditional steakhouse. POOL CABANAS + DAYBEDS - Fairmont El San Juan Hotel - OpenTable Thank you for the great review recognizing the efforts of the staff to create a memorable experience. Live an unforgettable day in a luxury cabana or daybed at one of the four pristine pools that offer experiences ranging from relaxing to reinvigorating, or bask in the sun on the award-winning Isla Verde Beach. Food is delicious. Thanks to the professional staff at San Juan Water Beach Club Hotel for making our stay so memorable. Enjoy a luxury stay at Fairmont El San Juan Hotel: located on Isla Verde Beach, this hotel offers authentic Puerto Rican hospitality and entertainment. 0000017113 00000 n
Well what they should understand is they would be making more money (Gratuity)if they make their guests happy and of Course automatically hotel also would make more money if guests return or recommend hotel to the friends and family.. Each design celebrates San Juan's elegant past and present seamlessly, with warm textures and subtle ocean hues. 0000012776 00000 n
Restaurants in Puerto Rico | 2,668 restaurants available on OpenTable Servers were busy but did great. Live entertainment Thursdays to Sundays, bottle service and crafted cocktails. Fairmont El San Juan Hotel Reviews & Prices | U.S. News Travel Everyone was AMAzing but Juan is definitely the man !!! Relax in the lush mountains of Puerto Rico with a unique soothing spa & wellness day. hotel day passes Apr 07, 2023; San Juan charm on condado beach? 0000072733 00000 n
12 reviews. 3374
Shirley at Front Desk kicked off a phenomenal stay! including 2 other families. The guest rooms are spacious and luxurious, with a light, airy design. Horrible service. No one told us this so we weren't able to put in a food order. 0000009136 00000 n
Our server was extremely attentive and we didnt have to wait long for drinks or food. The only hotel that (used to) offer day passes is Marriott Stellaris. Yesterday Jassray took care of every need of ours, food and drinks. Located minutes from Old San OpenTable is part of Booking Holdings, the world leader in online travel and related services. As a U.S. territory, Puerto Rico is excluded from the CDC The pool was very clean and the drinks were tasty. Good Pool. This was an awesome experience thanks to all of the hotel workers hard work. Expensive to eat and drink and they dont allow you to bring your own coolers. I wouldn't know however, if it still does. The ESJ Hotel was definitely in the top three resorts my wife have ever stayed in over the last five years. However, the room was a low floor that did not have floor to ceiling windows which was also listed on my reservation. This restaurant has not received enough recent ratings to display a current ratings snapshot, Do Not Sell or Share My Personal Information, FOR RESERVATIONS PLEASE VISIT: https://www.resortpass.com/. Hospdate en este condominio en Ro Grande. At every turn, Fairmont El San Juan will captivate guests with its island hospitality, storied decor, innovative cuisine, proximity to the best things to do in San Juan, and an exciting nightlife inspired by life's greatest moments. 2 reviews. Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. Gonzalez, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar I am sorry that your experience during the weekend did not meet your expectations; please allow me to express my sincerest apologies. Overall, we were very satisfied with our stay.Pros: -Hotel was just renovated and is extremely clean.- Rooms are beautiful. negative test result upon arrival, we can assist you with several options, Located within The Shops of El San Juan, Il Sole Pizzeria serves classic pizza, salads, and sandwiches to satisfy all your culinary cravings. Located about 20 miles east of San Juan amidst the AAA Four Diamond resort's 500 acres, the Wyndham Rio Mar's Mandara Spa is ready to pamper you with whatever services you can imagine from a manicure to a body wrap to a couple's massage. At Fairmont El San Juan Hotel you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. This hotel has pampered us beyond recognition and I honestly dont know if we will ever be able to replicate this trip unless we come back to this very spot for every vacation from here on! This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. The hotel has filtered water available for free as well - Accessing a chair by the pools wasn't particularly difficult if you secured your seats early in the morning. - See 1,503 traveler reviews, 1,404 candid photos, and great deals for Fairmont El San Juan Hotel at Tripadvisor. Eric at the front desk was just superb and professional As a Diamond member he acknowledge me and treat us well . Cleanliness 4.5. The restaurants are SUPER pricey. Relax at the resort's beach club . Continue straight on Route #26 going west. The food wasn't the best. 0000011694 00000 n
2 reviews. Youll always go home enlightened, empowered and ready to live your life more playfully and healthfully. Reserve. The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. Take your pick from our generous range: sophistication in the Grand Tower, splendor in a garden, poolside or ocean villa, or style in a junior, queen or king suite. The very first day when we arrived at our room there was no water bottles in the room as normally we have them in the USA in every single hotel so I called customer service and I requested water for the room. Lee opiniones genuinas de huspedes que se hospedaron en Rio Mar 2 Bed Huge Penthouse Golf Ocean & Casino!, en la zona de Mameyes II, y consulta los precios y la disponibilidad ms recientes. Never saw waitstaff. Accors global cleanliness & prevention standards under the brands ALLSAFE Discover inspired cuisine with authentic Puerto Rican flavors by Chef Juliana Gonzalez. If these walls could talk, they would share stories of 1960s society headliners crooning in the nightclub and generations of locals celebrating life's greatest milestones in the ballrooms. Here, you will experience unparalleled service, unrivaled presence and attention to detail. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If youre not staying at the hotel, its not worth it. WELLNESS CLUB - Fairmont Hotels and Resorts Yosue, the Mixologist took care of us. Long long wait to have breakfast every morning. Delight with our exclusive menu from El San Juan Beach Club, featuring exquisite options and inventive cocktails that re-imagine local flavors with a modern palette, while enjoying vibrant weekly entertainment. Got beach chairs as we needed (included in price) Cons: rooms. Was charged $125 for each chair & needed three chairs. requirement to provide proof of a negative COVID-19 test to return to the Housekeeping cleaned the room every day and that was appreciated! 0000004999 00000 n
I was really disappointed with the service. The hotel itself was beautiful. Should have a set fee because is a day pass to the hotel. No one was happy with the experience at this hotel. This Puerto Rico Resort Is Home to Stunning Villas, Chic - Travel 1 800 819 7155. I cant serve you. The food at their Pizza/Italian Rest is very good as was dinner at the "Meat Restaraunt". We will be back very very soon definitely enjoyed our time. We had the best time using the day beds ! Taxi Turistico from airport to hotel is $14 per taxi plus $1 for each piece of luggage. Select an available day in the calendar, the number of guests, and complete booking, Receive booking confirmation with details and instructions. EL SAN JUAN BEACH CLUB - Fairmont El San Juan Hotel - OpenTable $125 was a lot to pay for just a beach chair and an attendant putting my towel on it upon arrival. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our events team will handle directly any of your catering needs. Day stop on cruise Apr 21, 2023. where to stay for 1n in San Juan - arriving at 1am Apr 20, 2023. San Juan Hotel Recommendations Apr 19, 2023. Blackout dates may apply. Your moment of enchantment!
The food was decent. Listing for: Fairmont. including testing centers in the Luis Muoz Marin International Airport and Despite 4 notifications to the hotel staff, the toilet was broken during our entire stay. And the service was great! Hotel w/ pool day pass - San Juan Forum - Tripadvisor CAA - Fairmont El San Juan Hotel Isla Verde / Carolina. But the pool and beach was too busy on the weekend- selling day passes to non guests ruins this hotel. San Juan Hotel Recommendations Apr 19, 2023. Situated floors 4-7 in the Grand Tower with Partial Ocean Views, Everytime we come we buy drinks, bottles, and food so are spending a lot. Book with Confidence :Flexible cancellationandsafety protocols. Fairmont El San Juan Hotel Photo Source: Fairmont El San Juan Hotel. It took me over an hour to even reach the cabana person about modifying our reservation. 0000104722 00000 n
I will share your comments with our team. This is never our intention, and we'll be sure to discuss all of your comments internally to ensure that we are still providing the best service possible. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The islander charm of San Juan will quickly win you over. The food was good, drinks were good! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We were most pleased with the tap water, both at the resort and at restaurants in Old San Juan. Standard Shore Excursions typically range from 20-50 people. . Location 4.6. nearby areas, or we can arrange for an in-house doctor to complete your test at we got a daybed in the shade on the beach from 11am - 3:30pm, two adults and a 4 month old baby. Stay away!!!!! Gina at the registration counter is a consummate professional, so we were off to a great start! Please select a tour departure date and time in order to add this product to your cart. We fed the ceviche to the sweet resort cats that they dont take care of. Special menu. There's definitely something for everyone, so if you're looking for a place to travel with your friends or family, this is it.
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