XML root node should be vspaccess. invalid_scope: This error occurs when the scope provided is invalid or unknown. A valid value is required in the format 123.123.123.123. The command passed in the parameter was not recognised. If you are providing a value which has more that 10 characters then you will receive this system message. This vendor's rules require a successful 3D-Authentication. You must check your code to ensure that you are posting a unique VendorTxCode for each new transaction. 565), Improving the copy in the close modal and post notices - 2023 edition, New blog post from our CEO Prashanth: Community is the future of AI. If you submit a value which is not in line with the ISO 4217 codes or is not set up on your account, you will get this system message. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. Any values provided which is not numeric will generate this system message. The Delivery Phone contains invalid characters. You will need to check your code to ensure that the CV2 value provided consists of either three or four digits only depending on the card type selected. Cannot create a token from a token transaction. The ApplyAVSCV2 field can only ever contain the following four values : 0: Use the Default setting on your account 1: Force the AVS/CV2 checks and use the appropriate rules 2: Force No Checks for this transaction and ignore the rules 3: Force the AVS/CV2 checks but DO NOT wish to apply rules. By doing this it will cause the Sage Pay payment pages to not appear and this error message will be generated. For example, if you send M, you must have a MOTO enabled Merchant Number registered with Sage Pay. I tried removing the base64_encode function but this didn't have any impact. I've found when using the module with the sagepay simulator 3d-secure 'just works' and had no problems (and no config changes at all - including the 3d-secure conditional action being disabled). ##### must be a numeric value with up to 2 decimal places. If any unacceptable characters are passed or the value is longer than it should be, you will receive this system message. You will need to ensure that your code is passing either a value of 1 (Allow Gift Aid) or 0 (Do not Allow it) within this field. The required service is not available or invalid. You will receive this error message if you did not send an ExpiryDate field containing this value in your transaction registration POST. Error parsing the request XML. Customer Service. The StartDate is in the future. Can anyone see what I am doing wrong. 3 User on the Card Details Entry Page. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), SOLO, MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). Please check your code to ensure that you are providing a unique identifier that does not contain more than the maximum number of characters and that there are no unacceptable characters being provided. How about saving the world? The Customer Name contains invalid characters. View the Solution This topic has been marked as solved. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. I've been working with the new REST API, and that does accept "password" as the 3DSecure pass code. The Billing Phone contains invalid characters. The user does not have permission to view this transaction. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. You will need to check your code to verify the SecurityKey from the original transaction to which you are attempting to send your REFUND, REPEAT or AUTHORISE request to. Cannot refund mobile transactions for this acquirer. The specified and combination is not valid, or the user may be locked out. This system message would only be generated if you are using the Direct integration method and the issue number field which you are submitting to us is incorrect. There was an error processing this payment type, There is a problem with the details that have been entered for a European Payment Type. The post code value must be that to where the card being used is registered in order for the transaction to continue. The eMailMessage field can contain a maximum of 7,500 characters. You will need to check your code to ensure that the field is sending the correct code. To help you fill in the blanks: 1 Transaction failed registration. The NotificationURL should ONLY respond with a Status field, a RedirectURL field and optionally a StatusDetail field. This is a notification system message to inform you that the transaction was cancelled by the customer. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. You will need to check your card, and if it has expired, you will need to destroy the card and use a different card type for the transaction. Either the currency requested is not available for this payment system, or the supplied combination of currency and paymentsystem is not available for this vendor account. The VendorTxCode should contain your unique transaction reference identifying each separate transaction registration. English version of Russian proverb "The hedgehogs got pricked, cried, but continued to eat the cactus". This field can contain up to 200 characters. No further action needed. Your deferred transaction was Aborted successfully. The Amount is outside the mininum and maximum limits. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. 1850 20 21 20 IE Sales Questions. The Vendor or Vendorname format is invalid. If you are using our Direct or Server integration methods, the Sage Pay system will only accept registration POSTs from servers whose IP Addresses have been registered with us. You must ensure that a post code value has been entered within the edit box that has been provided on the payment page. This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. If you have received this system message, you are passing across shopping basket information to Sage Pay, however the format of the information is invalid and unable to be read by the Sage Pay servers. You must have a valid merchant number set up on your Sage Pay account, that support each card type you pass. Authentication values are missing, https://github.com/joeratzer/opayo-admin-and-reporting-api-client. Please refine the search. This is a required value within the Protocol and you will need to check your code to ensure that you are sending this information for each transaction you register with Sage Pay. Fraud screen detail does not exist for this transaction. When using the Form solution you will need to provide us with a Failure URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction fails. Transaction is not allowed without 3D secure authentication. The supplied is not available on any merchant accounts associated with this vendor account. 2 User on Card Selection page. XML does not match the protocol. Content Discovery initiative April 13 update: Related questions using a Review our technical responses for the 2023 Developer Survey, Integrating Sagepay (Opayo) with Django - How to create a merchant session key. If you are providing a value which has more that 20 characters then you will receive this system message. If the monitor page indicates that there are no issues, please contact us for more information. The DeliveryPostCode field, if provided, can only contain a maximum of up to 10 characters. You would have received this system message if you have not provided us with the correct value within the VPSTxId field. If the card address consists of more than 200 characters please just entered the first 200 characters in order to continue. As detailed above the card security code will consist of either three or four digits only depending on the card type selected. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction which you are performing a REFUND, REPEAT or AUTHORISE for. If you do, then the payment page will display the relevant text to provide the shopper with the option to allow GiftAid to be applied. When I'm going to transaction it shows the error " Response Text: User authentication failed due to invalid authentication values." The request was well-formed but contains invalid values or missing properties. The Card Range requires 3D-Authentication, its not supported by the vendor. The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other currencies. The Contact Fax contains invalid characters. You are attempting to POST data to a Sage Pay Service that does not exist or is not currently available. Success! The VendorTxCode has been used before. The transaction you are attempting to REFUND has already been fully refunded. Follow the below instructions to resolve the SagePay Error 5080: Fill in the right encryption password Now log in using Admin user-id Check the encryption procedure Next, sign in to the Sage Pay account Locate the Transaction button Choose Invalid subsystem The incorrect transaction appears with clarification and an extra Sage Pay error code. values must be either PAYMENT, REFUND, DEFERRED, REPEAT, REPEATDEFERRED, MANUAL, AUTHENTICATE or AUTHORISE. You are attempting to POST data to a sage Pay Service that does not exist or is not currently available. SagePay then responds with VPSTxId and 10 digit SecurityKey if authorisation was approved. Is there a weapon that has the heavy property and the finesse property (or could this be obtained)? The only exceptions that can be provided as characters along with letters and numbers are hyphens(-), underscores (_) or full stops(.). The amount you are trying to AUTHORISE would exceed that value, so the authorisation is being denied. (You will see I've added a possibility to say which SagePay API protocol you want to use . The request was unsuccessful due to an unexpected condition encountered by the server. If this value is incorrect or invalid, then our system will be unable to identify the original transaction. If total energies differ across different software, how do I decide which software to use? cannot be before this month. It will only ever be able to contain a maximum of 16 characters consisting of numbers and letters with no spaces or unusual characters. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. This system message is only generated if you are using the Direct integration method and the card type field you are submitting to us is the incorrect length. Connect and share knowledge within a single location that is structured and easy to search. If a value is supplied, should contain either 0 or 1. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. The Vendor field should contain the Vendor Name which you specified on your application form when you signed up to Sage Pay. Invalid command. The encryption method is not supported by this protocol version. Check the content of the field you passed to ensure the e-mail address is valid. E.g. The message POSTed to the Sage Pay system was of an invalid type. It is normally a number, but can contain characters depending on the acquiring bank. Run bin/magento setup:db-schema:upgrade . You must ensure that you are entering the expiry date of the card within the correct format in the expiry date box section provided on the payment screens. This Refund would exceed the amount of the original transactaction. Every transaction registration that is sent over to the Sage Pay systems must have its own unique VendorTxCode. You will need to check your code to ensure that your server does not send more than 100 characters within this field. If the monitor page is showing everything normal please contact Sage Pay directly. as the VPSTxId, which uniquely identifies a transaction to the Sage Pay system, is generated by us and returned back to you. You will need to send the long card number only which is situated on the front of the customers card. Expectation Failed : The expectation given in the Expect request-header could not be fulfilled by the server. Asking for help, clarification, or responding to other answers. You will need to make sure that you are sending the correct values for example: 123.45 4567.89 0.34 12.30 but not the values 123.456 4,567.89 .34 12.3 Check your code to ensure you are formatting the Amount field correctly. The PaymentSystem is not supported on the account. You are only able to RELEASE a DEFERRED transaction once and any further attempts will result in this system message being displayed. The RelatedVendorTxCode value is too long. You have not passed the 3D-Authentication process which is required in order for this transaction to proceed with your payment. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. Go to the database, search for the table sales_oder_payment, in the structure of the table look for the field last_trans_id. The Authorisation was Rejected by the vendor rule-base. The CardHolder field in the transaction registration POST can only contain up to 50 characters. This will cause the payment pages not to appear and generate this error. This error message will be displayed when you have failed to be authenticated through 3D-Secure and the card provided will not allow you to proceed until this has been passed. The CardStart date that has been entered is not a valid month and year combination. The only way to test a declined payment due to insufficient funds is to manually modify the response from Sage Pay (Opayo) with the values it would return in a real scenario. You will need to check your code to ensure you are submitting the correct VPSTxId relating to the original transaction. You will need to check that this field is sending the correct reference. Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), MAESTRO (UK & International Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). You may also get this if you send fractional values to currencies that do not have minor units (like Japanese Yen, JPY, which only accepts whole number amounts). At a minimum, you must: Tick the Enable SagePay Form box; Enter your Vendor Name (supplied by Opayo) Enter your Encryption Password (supplied by Opayo) Save. You will find the corresponding transaction status in the status field of the getTransactionDetail response. Your transaction registration must contain a Description field which contains a brief (100 characters or less) description of the transaction being performed. The Vendor configuration is missing or invalid. You must provide at least one ##### element within ##### node. SagePay provides a secure online portal called My SagePay where you can set fraud protection rules, find records of all transactions, and (depending on access privileges) even make refunds directly. Invalid request. This field is required to indicate the type of card being used by the customer (ie Visa, Mastercard etc) whose card number you have supplied within the CardNumber field. You will receive this system message when the card number details have been entered incorrectly. You will need to ensure that you have logged back into your My Sage Pay admin account and selected the Default templates in order for the Sage Pay payment pages to re-appear. Every transaction you send to the Sage Pay Systems must have a unique VendorTxCode. You will need to check your code to ensure that you are providing the VPS Vendor Name supplied by Sage Pay during your application process. Configure the Settings - SagePay Form. Your code should send only the first 100 characters if your description is longer than this. To correct this issue, you will need to check your code to ensure you are submitting the correct value. Is this plug ok to install an AC condensor? To determine what the code means you will need to contact your merchant bank as they are bank specific. TransactionType of the related transaction is not supported for this operation. You must ensure that your code is sending a valid amount within this field formatted to the correct number of decimal places for the chosen currency. Please ensure you send exactly what was provided to you by your bank during your Code 10 check. The Card registration has been successful in exchange for a token. The card type you sent in the CardType field is not active on your account. Incorrect Fixed value entered. 2000 : NOTAUTHED : The Authorisation was Declined by the bank. If you are providing a value which has more that 200 characters then you will receive this system message. Sage Pay will then be able to add this card type to their card bin range. Also, check your code to ensure that you are only sending numeric values within this field and that no letters or invalid characters are contained. Why does Acts not mention the deaths of Peter and Paul? Please check you code to ensure the Currency field of your POST contains a valid currency code, you may need to contact our customer services team to check which currencies are set up on your Sage Pay account. The CardNumber field should only contain numbers. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. Please reveiw the information your server is posting to the Sage Pay server. 3D Secure rule not added. The ReleaseAmount field must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. Any other characters or lengths will produce this error. 3D Secure Authentication On this page: Overview Activate 3D secure Submit a 3D secure Transaction Step 1. Authentication credentials are missing or incorrect.
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