how to return items to flexshopper

8 Excluding the marketplace customers that reside in Florida, Texas and North Carolina you will own the item(s) and not have to pay any additional amount if you pay the full Cash Price (the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges) plus sales taxes and may be higher than the price you would pay if you were to purchase the item(s) directly; if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent, which makes it less expensive to purchase the items before the end of the term of the Lease). I'm ready to change my billing info and give up on them let them come for me for what's owed. This credit will be applied to the second weekly payment due, provided your first payment clears. We are sorry to hear about the issue you are having. The next Friday they automatically just deducted 5 weekly payments at once from my bank account without warning. Our investigation revealed a FlexAdvantage membership continued billing $3.99 weekly after the consumer paid off the lease on 03/17/23. Limited metro delivery areas. The transit time will vary by delivery address. Customers can shop a selection of thousands of products and the brands they love. Now I'm told my account is closed and I am not owed any money. If there is a customer service person from the company and not a helpless call center I would love to hear from you. This makes it less expensive to purchase the items before the end of the term of the Lease. They $#*!ing suck, don't ever buy from them. From Scandinavian Chic to French Cottage, from Contemporary to Rustic, you can find exactly what youre looking for. At times, we may experience delays due to our partnership with the vendor responsible for confirming the return process. My account with Flexshopper would never show my balance so I went on a chat session to get my payoff balance and was told that my payoff would be *****, so I made the full payment of ***** and was immediately told that my payoff would be *****. Major appliances include standard size or larger refrigerators, washers & dryers, ranges & ovens, microwaves and dishwashers. Yes they are. Save my name, email, and website in this browser for the next time I comment. You can choose to pay a lump-sum to complete the purchase ahead of the deadline if your financial situation changes and you no longer want to make weekly payments but enjoy owning the product sooner. Integrate lease-to-own into your finance cascade for customers who get declined for your credit card. How To Buy FlexShopper If You Dont Live in the USA/UK (3-Step Process) Step 1: Sign Up for an International Shipping Forwarder If FlexShopper doesnt ship to your country, then you need to ship your items to a US/UK package forwarder wholl then ship your package to your international location. Tip for consumers:Opt out from the arbitration agreement! Back to Top Though we normally aim to deliver a great experience, it seems we missed the mark this time. Worst and most illegal Company I have ever dealt with. I WILL FIGHT THEM! I even said "the contract states I have three days to cancel the order, what games are you trying to play?" They are not transparent, but they will often direct you to a vague lease statement. Customers can get started leasing with no money out of pocket on most items. I sincerely apologize for the problems you have had and hope that you will continue to be a FlexShopper customer. On 06/09/22 the customer provided copies of their drivers license, bank account statement and cable/internet bill via email. This is the worst company that I have ever dealt with, and I have dealt with companies just as bad. I brought a snapper 82v cordless push mower on credit with batteries and charger the battery and charger went bad they said I would have to pay for a new charger and battery I am not happy at all I paid almost 600 so far for it. Now, they will NOT HONOR THE '90 days same as cash' and only refund me ONE WEEK (34.95) of the lease but for that I have leave my work and ship the box to themi must fix their own mistake they say they even charging late fees for that week they put on hold the leasing. From there, you'll make weekly, bi-weekly, or monthly payments for a year, and if everything is paid in full and on time, it's yours to keep for good. 8 Excluding the marketplace customers that reside in Florida, Texas and North Carolina you will own the item(s) and not have to pay any additional amount if you pay the full Cash Price (the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges) plus sales taxes and may be higher than the price you would pay if you were to purchase the item(s) directly; if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent, which makes it less expensive to purchase the items before the end of the term of the Lease). We are here to help; If the customer has any further questions or concerns, they may contact us via email at ************************************** or call our *************************** at **************. I would avoid this company at all cost. This happened to me no matter how many times I called and took time out my day to make sure payments came out when they said they would and each time you'll be told something different and they'll never process payments when they say. Even if you are struggling with bad credit, we can help. We apologize if the customer did not receive the information via Chat while the final payment was pending and being processed. CHARGED CREDIT CARD FOR PAYMENTS 1 YEAR AFTER SALE COMPLETE. Lease agreement with clear payment terms. Called in to speak to a supervisor and Sonia Hu on me. And none of cards have that number. What to know more? You can make 52 weekly payments or exercise an Early Purchase Option to acquire ownership of the rented goods. The company deducted money from my account although i never received any products. Order some items, called, and requested a return. Never issued me a refund and after spending months trying to get an answer, each time they had no idea what I was talking about and were very rude saying my account was past due. Flexshopper has been harassing me to collect on the debt even though we have already explained the situation and contacted the police. The actual weekly payment may vary depending on how much spending limit you use and will be in your Lease. 1 On this site, we use the terms "lease," "lease agreement," "rental-purchase agreement" and "agreement" the same. So they took 34 dollars a week out of my account which is fine and I just called today to pay off the remainder when I asked the gentleman for my balance he told me i still owed 550 on the tires its been about 30 something weeks from December to now which its the last days of August so 30 something weeks $34 a week and I still owe 550 on 700 dollar tires this is a scam and its crazy the reviews they have im not sure if I'm the only person to have horrible experience with them but anyways the tires are mine and I won't use them again. After about 4 months of me trying to get in contact with anyone I finally sent in a claim to the resolutions team after receiving an email that my account was sold. I set a debit card as my primary payment but they continued to charge my checking account, which resulted in several late fees. Monthly draft modifications require payment in advance. Caught up payments on 10/20/22. Reviewers satisfied with FlexShopper most frequently mention customer Simply refer to the table in your Lease to look up the Early Purchase Option amount after each payment date. And yes they often mess up payments and WILL NOT REVERSE FEES. Any time I try to chat, they are closed, and when I call I get nothing. Told me I was good. I Received the Wrong After doing research online, because nobody will answer my calls, I've learned that they normally can take weeks or months to ship an item, if at all. WebThe Cash Price may be higher than the cash price you would pay if you were to purchase The lawyers don't charge you at all because they win easily with these clowns. Hello Lynn, we appreciate your business and sorry to hear about the issue you're having. When I asked for my account to be recalled they said it could not be done. HUGE RIPP OFF!!! Suspected identity theft. As for taking from Returning Items from Third Party Sellers Download Article 1 Log into the Amazon account that you ordered the item with. Customers can change their weekly payments to bi-weekly or monthly, whatever fits their schedule. * Prices and quantities are subject to change WebCustomers can lease-to-own in your store all from within the FlexWallet app with a few Learn how your comment data is processed. Reviewers satisfied with FlexShopper most frequently mention customer service, cynthia rodriguez, and billing department. Stay away! I have sent multiple screenshots showing that I was emailing ***** and reaching back out but got no information until I reached out to the resolutions queue. 7 An initial security deposit and/or payment may be required. I have been shopping her for awhile. Well guide you through the process. BEWARE! They would reference back to the information placed on the account where all contact information should be going back to that Escalations department. You must be 18 years or older and have a checking account with credible standing. Until recently my last two purchases became a problem. Ive also gotten a return label for two other things Ive retuned but now they are refusing to do so. They TOLD me to set up payment arrangements, ignored them, and took out 4 weekly payments in one week anyway! Flexshopper sucks. But no contact was made from the ********************* after he left or from anyone to reach out to say what was next on the account. This credit is only valid for online orders. They pull out double payments, and no one can give you a straight answer. The customer has no further obligations to **********************. Our team is dedicated to your satisfaction. They can either send the label or Im changing my debit card info! Thank you for posting a review and were sorry to hear that your experience was not of the quality you expected. Theft of rental property is a crime in Washington. NEVER dealing with Flexshopper again after this is paid off! What is stopping me from ordering from you and then not paying and keeping the item? I will for sure be reporting them for harassing me! We are a lease to own company that provides consumers with 3 payoff options.1. Each time I placed the order for pickup, it would tell me it would be shipped instead of pickup. The Lease was approved and notified via email on 06/23/22. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. This credit is only valid for online orders. Now they "wanna fix it". Fill out our contact form and a dedicated retail partner specialist will get in touch to see how FlexShopper can benefit you. We encourage the consumer to follow the provided instructions to ensure the prompt closure of their lease agreement and upon return, the customer will not be responsible for lease charges.